PHILIP HAN

Why Design? 

Design is the strategic alignment of people, processes and technology, to achieve desired outcomes. My personal strengths pair well with the world of problem solving: strategic, futuristic, curious, ideative, and empathic. Coupled with my capabilities in design thinking, human-centered design, design research, UX/UI, and workshop facilitation among others have led me to be recognized as a specialized generalist

I have an innate, natural curiosity to explore and understand the contexts and drivers behind systems (be it cultural, environmental, technological, financial etc.). Why do they exist? What caused them to eixst? What caused them to evolve? How did they change? Who is affected? What is their relationship? Who influences them? How do they relate to others? What motivations and frustrations do people have with them? Most importantly: what might these systems look like in the future? 

 

What I Do

I play various roles that shift based on clients, project needs, semantics, and other factors: 

User Experience Strategist 
(UX Research + UX Design + Innovation, etc.) 

Service Designer
(Service Blueprinting, Process Mapping, Customer Journeys, User Personas , etc.) 

User Experience Researcher
(User Interviews, Qualitative / Quantitative Research, User Testing, etc.) 

User Experience Designer 
(Wire-framing, Information Architecture, Journey Mapping, User Flows, Content Strategy, etc.)

 

My Experience

I have worked with International brands and enterprises (Herman Miller, Consumers Energy, Gordon Food Service, Caterpillar, Toro), Small to Mid-size Businesses (Ferris Coffee & Nut, AOP), and non-profit organizations (Mayo Clinic, United Nations Universities, Spectrum Health). 

Engagements have ranged from smaller week-long strategic sprints, to being integrated within larger long-term program increments on enterprise agile teams. 

 

How I Work

Driven by a natural ability to navigate ambiguity, backed by an analytical and strategic mindset, and pulling from a diverse toolset of methodologies, I work with, and help teams thrive at the intersection of services, systems, products, business, and technology.

Known to be flexible and adaptive, my strengths are best utilized in nimble, collaborative environments surrounded by diverse subject matter experts, stakeholders, and most importantly: access to real people ("users")! 

Boundless curiosity, strong collaboration, deep exploration, and rapid iteration are  core principles in my work. 

 

A Note on Ethics

It is my belief that creators bear the responsibility to respect all living things and their ecosystems — be it social, cultural, environmental, or financial. Our actions and inactions have impact.

With this in mind, I love to work with people and organization who strive to create desirable futures that are equitable and sustainable for all.

 

My Passions

Exploring the world and its wonders. 
Creating art and experimental designs. 
Wandering via bike or hike. 

DESIGN PRINCIPLES

CONTEXT 

Human-Centered Design
Service Design
Design Thinking 
Futures 

FRAMING  

Mission & Vision 
Value Proposition 
Design Management 

TACTICAL 

UX Design 
Branding & Identity
Communication Design 

DELIVERABLES & ARTIFACTS

UNDERSTAND  

User Research 
Analysis & Synthesis 
Personas 
Journeys 
Service Blueprints 
Systems Maps 
User Flows 

COLLABORATE 

Workshops
User Testing 
Team Facilitation 
Project Management 
Presentations 

CREATE 

Design Strategy
UX Wireframes 
Visual UI Mockups 
Information Architecture 
Interactive Prototypes 
Design Systems 

TOOLS & METHODS

THINK + IDEATE

Workshops
Pen & Paper 
Whiteboards
Sticky Notes
Slack 
AirTable 
Miro 
Mural 
Whimsical 
Excel 
Dropbox Paper 
Markdown 

METHODOLOGIES 

Design Thinking Human-Centered Design 
Collaboration 
Co-Creation 
User Testing 
Agile 
Lean UX 
Iterations 
Sprints 

BUILD + TEST

Figma
Sketch 
Adobe Creative Suite 
Invision 
Abstract 
Dropbox 
UserTesting 

RECOGNITION & INVOLVEMENT 

Design Week  
Teaching and leading design workshops 

KCAD Collaborative Design 
Teaching HCD and DT methods  

Weekend for Good 
Offering design services for non-profits 

Sustainability Champions Award 2016 
Service Design & UX for U.N. Conference 

Wege Prize 2015 
National transdisciplinary team - composting 

Wege Prize 2014 
Local transdisciplinary team - hydroponics 

MWUX13 
Scholar focused on placemaking